Ocean Import Coordinator/Port Dispatcher Job at Tom's Services, Inc., Long Beach, CA

  • Tom's Services, Inc.
  • Long Beach, CA

Job Description

Job Description

Job Description

The purpose of this position is to create, record, facilitate the distribution of information and documentation to all concerned parties related to the daily shipping and receiving of merchandise. This includes supervising, dispatching port trucks, making appointments, keeping track of equipment, and servicing these shipments within the free time and customer requirements.

Job Duties:

  • Organize incoming documents to ensure required documents are received. Create manifests.
  • Track/Trace all import shipments continuously for proper releases, holds, and appointments at the pier. Will require use of various websites, telephones, emails, contact with customs brokers, government agencies, steamship lines, pier contacts and documentation of all actions.
  • Notify and Update customers regarding delays, arrival, delivery, and shipment status.
  • Maintain current equipment inventory to assist in dispatching based on free time, need, and schedules.
  • Dispatch full and empty containers to/from various terminals correctly and efficiently. Must have experience with multiple pier and intermodal websites.
  • Contact customers and outside trucking companies to facilitate safe and efficient product shipment.
  • Assist other departments with documentation and scheduling of products relating to the daily shipping and receiving of merchandise based on customer requirements. Communicate effectively.
  • General office duties include (but not limited to) answering phones, taking messages, filing, copying, scanning documents, and emailing.

Job Requirements:

  • Minimum three (3) years of experience in Imported Product shipment, drayage, logistics, and Inspections. However, candidates with experience or coursework related to International Business, Supply Chain Management, Transportation and Logistics are encouraged to apply.
  • Port Dispatch experience - 3 years minimum with supervisor experience.
  • Associate degree
  • Strong customer service, both external and internal
  • Must be detailed oriented and check work continuously for accuracy.
  • Time management, initiate, and strong ability to organize and manage multiple priorities
  • Ability to adapt to change and thrive in a stimulating, hectic work environment.
  • Ability to understand and follow specific instructions.
  • Required Language: Read, write, and speak English fluently. Bi-lingual in Spanish is a plus.
  • Must be punctual
  • Background check and must be legal to work in the US.

Benefits Package: • Medical, 401K, PTO.

Shift: Monday - Friday 7:00am - 4:00pm (overtime on occasion).

Job Type: Full-time, day shift

Pay: $30.00 - $35.00 per hour (Based on experience).

\nCompany Description

We are a logistics firm servicing the import industry.

Company Description

We are a logistics firm servicing the import industry.

Job Tags

Hourly pay, Full time, Work at office, Monday to Friday, Shift work, Day shift

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